Pet boarding service · Charlotte, NC

Social Pet at Charlotte

★★★★★ 4.8 from 365 Google reviews · #5 of 48 in Charlotte by score

BoardingDaycareGroomingDedicated facility

9.6DogDnB Score

About

Social Pet Charlotte, located at 3814 Monroe Road in Charlotte, NC, provides trusted dog boarding, structured dog daycare, professional dog training, and full-service dog grooming for greater Charlotte area families. Our experienced pet care team develops individualized care plans based on each dog’s temperament, age, and activity level. With climate-controlled facilities, supervised playgroups, enrichment programs, and strict safety protocols, we deliver transparent communication, consistent up

Description from the business’s public profile.

What Social Pet at Charlotte publishes

We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.

16 of 27 policies published
Website checked 2026-09-07. 11 not stated on the site.
Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Recommended: canine influenza · Not mentioned: leptospirosis
Their words
We require Rabies, Bordetella, Distemper, Parainfluenza, and a negative Fecal test. We recommend the Canine Influenza Vaccine (CIV) but it is not required.www.socialpethotel.com/faqs/
Bordetella lead timeNot published on their website
Fecal / parasite testNegative test required
Their words
We require Rabies, Bordetella, Distemper, Parainfluenza, and a negative Fecal test.www.socialpethotel.com/faqs/
Spay / neuterNot published on their website
Temperament evaluationRequired before a first stay
Their words
Each dog participates in a comprehensive assessment during their first day of daycare. The dog is introduced slowly, to a few dogs at a time, as our team observes each dog's body language, behavior, and play style.www.socialpethotel.com/faqs/
Vaccination recordsProof checked, not taken on word
Their words
Vaccination records for all dogs are verified with your veterinarian to help ensure all dogs are up to date at all times.www.socialpethotel.com/faqs/
Operations
Staff on site overnightNo — nobody is on site overnight
Their words
Does a staff member physically stay in the facility overnight? ... If an emergency arises, police and fire department are at the facility in minutes and a team member is on call at all times.www.socialpethotel.com/faqs/
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationPet first aid / CPR certified staff
Their words
Live Stream Webcams Daily Texted Photos Personalized Report Cards Valet Drop Off & Pick Up Pet CPR & First Aid Trained Staffwww.socialpethotel.com/
Play modelStructured rotation
Their words
This is something that is unique to Social Pet - instead of one nap time, your dog will rotate between play and rest throughout the day.www.socialpethotel.com/dog-daycare/
Groups separated bySize and temperament
Their words
Dogs are divided into groups based on their size and temperament. All play groups are monitored by our highly trained pet care team at all times.www.socialpethotel.com/faqs/
Time out of the kennelNot published on their website
Solo care for dogs who skip group playOffered
Their words
If your dog prefers one-on-one attention, they will enjoy private playtime with one of our team members!www.socialpethotel.com/faqs/
HousingSuite
Their words
Condo A familiar home away from home suitable for small to medium dogs. Villa A personal room with space to relax in between play times! Luxury Suite Our luxury suite is a complete bedroom with space to sprawl out and relax.www.socialpethotel.com/dog-lodging/
Outdoor accessYard
Their words
Our modern facilities include outdoor play areas with ample shade, UV filtration in our HVAC system to continually scrub the air of germs, and accommodations created specifically for your pet’s comfort.www.socialpethotel.com/dog-lodging/
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersYes
Their words
Can I check in on my dog? Expand Of course! We can send pictures and you can also view our webcams to watch them playing in the group.www.socialpethotel.com/faqs/
Photo / report-card updatesYes
Their words
Texted Photos Missing your furry friend? We'll send you pictures of how much fun they're having!www.socialpethotel.com/dog-lodging/
ToursWalk-in tours welcome
Their words
How do I get my dog set up for daycare or lodging? Expand Give us a call or stop in for a tour!www.socialpethotel.com/faqs/
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationYes
Their words
Can you administer medication? Expand Yes we can. All medications must be packed in accordance with North Carolina state law.www.socialpethotel.com/faqs/
FeedingOwner's food encouraged
Their words
We encourage you to bring your own food to maintain consistency in your pet's diet. Pre-portion the food into individual baggies and place those within one bigger bag, labeled with your pet’s name.www.socialpethotel.com/faqs/
AvailabilityNot published on their website
Online bookingNot published on their website

Read from the facility’s public website, 2026-09-07. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.

What reviewers mention

daycare ×60daily report cards ×8pet grooming ×5dog socialization ×5informative staff ×5timid dogs ×4friendly workers ×4camera access ×3

Topics extracted from public review text, with mention counts.

Rating breakdown

5338
415
30
27
15

93% of reviewers gave 5 stars; 3% gave 1–2 stars.

Amenities & details

Identifies as veteran-ownedIdentifies as women-ownedOnsite servicesWheelchair accessible entranceWheelchair accessible parking lotGender-neutral restroom

Attributes self-reported on the business’s public profile.

Alternatives nearby

See all 48 places in Charlotte