Pet Paradise Charlotte
★★★★½ 4.6 from 850 Google reviews · #28 of 48 in Charlotte by score
BoardingCat boardingDaycareGroomingDedicated facility
About
At Pet Paradise Resort and Day Spa, we offer the ultimate pet boarding experience for your dog or cat. Our attentive staff is passionate about pets and will go the extra mile to ensure that your pet has a safe and enjoyable time with us. Our resort locations are uniquely tailored to meet all of your pet's desires. Whether it's making a splash in our signature bone-shaped pool or relaxing at storytime, Pet Paradise promises to create a memorable stay for your pet. In addition, our four-legged gue
Description from the business’s public profile.
What Pet Paradise Charlotte publishes
We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.
Their words
“Required Vaccinations (administered by a veterinarian required): DOGS: Rabies, DAPP, Bordetella ... Currently, Pet Paradise is not requiring dogs to be vaccinated with the canine influenza vaccine.”www.petparadise.com/faqs.htm
Their words
“Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered or if they do not play well with other dogs.”www.petparadise.com/charlotte-airport.htm
Their words
“Pet Paradise does not require a temperament test or interview prior to boarding.”www.petparadise.com/faqs.htm
Their words
“Please have your veterinarian fax or email the current dates to us or bring in proof of current vaccinations upon arrival.”www.petparadise.com/faqs.htm
Their words
“Daily playtimes in our spacious, shaded play yards and pool Supervised play groups with dogs of similar size and activity level”www.petparadise.com/charlotte-airport.htm
Their words
“Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered or if they do not play well with other dogs.”www.petparadise.com/charlotte-airport.htm
Their words
“Patio Suite Private outdoor patio Climate-controlled indoor suite with plenty of room for your dog to stretch out and relax”www.petparadise.com/charlotte-airport.htm
Their words
“Daily playtimes in our spacious, shaded play yards and pool Supervised play groups with dogs of similar size and activity level”www.petparadise.com/charlotte-airport.htm
Their words
“Climate-controlled indoor suite with plenty of room for your dog to stretch out and relax”www.petparadise.com/charlotte-airport.htm
Their words
“One Free Stay or Play View Our Live Webcam FAQs Special Offers 2026 Seasonal Rates”www.petparadise.com/charlotte-airport.htm
Their words
“You (and your pet) are encouraged to tour the facility prior to your boarding reservation. ... Stop in during our business hours if you’d like a tour.”www.petparadise.com/faqs.htm
Their words
“How do I make a reservation? You can either make a reservation online or by calling our Reservation Center at 877.PETS.PLAY (877.738.7752) .”www.petparadise.com/faqs.htm
Read from the facility’s public website, 2026-09-07. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.
What reviewers mention
Topics extracted from public review text, with mention counts.
Rating breakdown
80% of reviewers gave 5 stars; 8% gave 1–2 stars.
Amenities & details
Attributes self-reported on the business’s public profile.