Dog day care center · Chicago, IL
PUPS Pet Club
★★★★☆ 4.2 from 168 Google reviews · #67 of 74 in Chicago by score
DaycareDedicated facility
8.5DogDnB Score
What PUPS Pet Club publishes
We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.
13 of 27 policies published
Website checked 2026-08-20. 14 not stated on the site.Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Recommended: canine influenza · Not mentioned: leptospirosis
Their words
“Required vaccinations include: Rabies Distemper/Parvo Bordetella (commonly referred to as "kennel cough") Canine Influenza (recommended but not required)”pupspetclub.com/pages/frequently-asked-questions
Bordetella lead timeNot published on their website
Fecal / parasite testNegative test required
Their words
“We also require a negative fecal test every 6 months.”pupspetclub.com/pages/frequently-asked-questions
Spay / neuterRequired for group play only from 8 months
Their words
“Dogs over 8 months old must be spayed or neutered to continue participating in daycare and should wear a soft collar with a visible ID tag.”pupspetclub.com/pages/frequently-asked-questions
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Operations
Staff on site overnightYes — a person is on site
Their words
“With staff onsite overnight, pups stay in a comfortable open environment that feels familiar, engaging, and relaxed.”pupspetclub.com/pages/overnights
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelAll-day open play
Their words
“Daycare All-day play, safely supervised built for active, social, balanced pups.”pupspetclub.com/
Groups separated bySize, temperament and play style
Their words
“In daycare, dogs are carefully grouped by size, temperament, and play style, with active supervision and strict staff-to-dog ratios.”pupspetclub.com/pages/frequently-asked-questions
Time out of the kennelNot published on their website
Solo care for dogs who skip group playNot offered
Their words
“Can my dog receive one-on-one care during their stay? Our boarding program is built around supervised group daycare, enrichment activities, and social interaction throughout the day. While every dog receives attentive care from our team, we are not”pupspetclub.com/pages/frequently-asked-questions
HousingOpen or suite
Their words
“We offer two overnight experiences: PUPS Sleepovers – a social, open boarding environment with overnight staff Traditional Boarding – private suites for dogs who prefer a quieter, more independent stay”pupspetclub.com/pages/frequently-asked-questions
Outdoor accessNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersYes
Their words
“You'll also have webcam access during daycare visits and throughout the day for dogs staying overnight in boarding.”pupspetclub.com/pages/frequently-asked-questions
Photo / report-card updatesYes
Their words
“with regular communication, post-visit updates, and report cards, so you always know how your dog is doing and progressing”pupspetclub.com/pages/frequently-asked-questions
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationYes, except injectables
Their words
“We are happy to administer your dog's medications according to your written instructions. ... Please note that we are unable to administer injectable medications.”pupspetclub.com/pages/frequently-asked-questions
FeedingOwner's food required
Their words
“we ask that all meals are pre-portioned in disposable bags and clearly labeled with your dog's first and last name. ... We do not provide lunch unless your dog is a puppy or has special dietary or medical requirements.”pupspetclub.com/pages/frequently-asked-questions
AvailabilityNot published on their website
Online bookingYes
Their words
“Mobile app is here! Enjoy convenient 24/7 booking right in the palm of your hands! How to get started: Download the Gingr for Pet Parents App”pupspetclub.com/
Read from the facility’s public website, 2026-08-20. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.
What reviewers mention
grooming ×27camera access ×4flexible scheduling ×4gentle groomer ×3dog socialization ×3loving trainer ×2lost dogs ×2effective trainer ×2
Topics extracted from public review text, with mention counts.
Rating breakdown
77% of reviewers gave 5 stars; 20% gave 1–2 stars.
Amenities & details
Onsite servicesWheelchair accessible entrance
Attributes self-reported on the business’s public profile.