Dog day care center · San Antonio, TX
Lucy's Doggy Daycare and Spa - Thousand Oaks
★★★★½ 4.6 from 674 Google reviews · #38 of 72 in San Antonio by score
DaycareBoardingGroomingDedicated facility
9.2DogDnB Score
About
Lucy's Doggy Daycare and Spa in San Antonio provides top-rated boarding, daycare, and grooming. Our experienced staff ensures each dog receives personalized care in a safe, fun, and comfortable environment.
Description from the business’s public profile.
What Lucy's Doggy Daycare and Spa - Thousand Oaks publishes
We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.
14 of 27 policies published
Website checked 2026-09-08. 13 not stated on the site.Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“Current Rabies vaccination is required. Current Distemper/Parvo vaccination is required. Current Bordetella vaccination is required annually.”lucysdoggydaycare.com/policies-faqs/
Bordetella lead time5 days before arrival
Their words
“If vaccinations are not current, a 5-day waiting period is required after vaccination before services can begin. The waiting period begins the day after the vaccination is administered.”lucysdoggydaycare.com/policies-faqs/
Fecal / parasite testNot published on their website
Spay / neuterRequired for group play only from 8 months
Their words
“Dogs over 8 months old must be spayed or neutered to participate in interactive daycare. Puppies younger than 8 months old do not need to be spayed or neutered.”lucysdoggydaycare.com/policies-faqs/
Temperament evaluationRequired for some dogs
Their words
“Dogs must be temperament tested to qualify for interactive daycare.”lucysdoggydaycare.com/policies-faqs/
Vaccination recordsProof checked, not taken on word
Their words
“dogs must have current vaccinations and valid veterinary records before using Lucy s services.”lucysdoggydaycare.com/policies-faqs/
Operations
Staff on site overnightYes — a person is on site
Their words
“Do you have overnight staff? + Yes, we have trained staff on-site overnight to ensure the safety and well-being of all dogs in our care.”lucysdoggydaycare.com/policies-faqs/
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelOpen play with enforced rest
Their words
“Supervised playgroups matched by size and temperament Structured rest breaks to keep tails wagging”lucysdoggydaycare.com/?utm_source=GBP_LucysThousandOaks&utm_medium=organic
Groups separated bySize and temperament
Their words
“Supervised playgroups matched by size and temperament Structured rest breaks to keep tails wagging”lucysdoggydaycare.com/?utm_source=GBP_LucysThousandOaks&utm_medium=organic
Time out of the kennelNot published on their website
Solo care for dogs who skip group playNot published on their website
HousingSuite
Their words
“Webcam access is available in the interactive play areas and luxury boarding suites at all locations.”lucysdoggydaycare.com/policies-faqs/
Outdoor accessNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersYes
Their words
“Do you have cameras I can watch? + Yes! Webcam access is available in the interactive play areas and luxury boarding suites at all locations.”lucysdoggydaycare.com/policies-faqs/
Photo / report-card updatesYes
Customer quote on their site
“At Lucy s, my pet was happy and we even got a report card (included at no extra charge).”lucysdoggydaycare.com/?utm_source=GBP_LucysThousandOaks&utm_medium=organic
ToursTours offered
Their words
“Can I tour a location before enrolling? + Absolutely! We offer tours daily from 10:30am 11:30am and from 4:00pm 5:00pm.”lucysdoggydaycare.com/policies-faqs/
Injury / fight policyPublished
Their words
“What happens if my dog gets injured? + Your dog s safety is our top priority. In case of injury, we will contact you immediately and transport your pup to a vet clinic if needed.”lucysdoggydaycare.com/policies-faqs/
Veterinary accessNot published on their website
Administers medicationYes
Their words
“Medication may be brought if needed. Please know the medication dosage, frequency, and medication name. All medication must be in original packaging.”lucysdoggydaycare.com/policies-faqs/
FeedingOwner's food encouraged
Their words
“We ask that you bring your pup s food. You are also welcome to bring some treats and up to two toys per pup.”lucysdoggydaycare.com/policies-faqs/
AvailabilityNot published on their website
Online bookingYes
Customer quote on their site
“It s really easy to create a profile and upload vaccination records to their portal. You can also use it to schedule services.”lucysdoggydaycare.com/?utm_source=GBP_LucysThousandOaks&utm_medium=organic
Read from the facility’s public website, 2026-09-08. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.
What reviewers mention
grooming ×47webcams ×40baths ×15dog bath ×4anxious dog ×3teeth brushing ×2damp dogs ×21604 location ×2
Topics extracted from public review text, with mention counts.
Rating breakdown
83% of reviewers gave 5 stars; 7% gave 1–2 stars.
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotPaid parking lot
Attributes self-reported on the business’s public profile.