Pet boarding service · Phoenix, AZ

Second Home Pet Resort

★★★★½ 4.7 from 441 Google reviews · #20 of 46 in Phoenix by score

BoardingDaycareTrainingGroomingDedicated facility

9.4DogDnB Score

About

Arizona’s all-suite mountainside resort for pets!

Description from the business’s public profile.

What Second Home Pet Resort publishes

We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.

7 of 27 policies published
Website checked 2026-09-07. 20 not stated on the site.
Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
Dogs Rabies vaccine Distemper and Parvovirus (may be listed as DHLP or DHLPP on your pet s medical record when administered as a combination vaccine). ... Bordetella, administered within the last 6 monthswww.secondhomepetresort.com/policies/vaccines-medical.php
Bordetella lead time7 days before arrival
Their words
Pet vaccines must be administered at least 7 days prior to check-in, and proof of pet vaccination should be sent to us via e-mail or fax at least 3 days prior to pet resort check-in.www.secondhomepetresort.com/policies/vaccines-medical.php
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationRequired for some dogs
Their words
we recommend contacting us in advance to schedule a time to bring your pet in for a brief assessment. This meet and greet will give us a better idea of whether Second Home Pet Resort is the right option for your pet.www.secondhomepetresort.com/policies/boarding-restrictions.php
Vaccination recordsProof checked, not taken on word
Their words
Written proof of current pet vaccines must be received by Second Home Pet Resort at least 24 hours prior to check-in.www.secondhomepetresort.com/policies/vaccines-medical.php
Operations
Staff on site overnightYes — a person is on site
Their words
Our facility is staffed 24 hours a day, 365 days a year; your pet is never left in a building alone without an employee on duty!www.secondhomepetresort.com/
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of the kennelNot published on their website
Solo care for dogs who skip group playNot published on their website
HousingSuite
Their words
Our mountainside, all-suite resort (more than 16,000 square feet of luxury!) for dogs and cats is the first of its kind in Arizona.www.secondhomepetresort.com/
Outdoor accessYard
Their words
Our mountainside resort, with more than an acre of play yards and upscale amenities befitting the most particular pooch or finicky kitty, is a true "destination resort."www.secondhomepetresort.com/
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesYes — mentioned in 9 reviews
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website

Read from the facility’s public website, 2026-09-07. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.

What reviewers mention

grooming ×17cat boarding ×16clean facility ×9safe environment ×9report card ×9knowledgeable people ×4pet comfort ×4excited dog ×3

Topics extracted from public review text, with mention counts.

Rating breakdown

5384
425
38
24
120

87% of reviewers gave 5 stars; 5% gave 1–2 stars.

Amenities & details

Wheelchair accessible entranceWheelchair accessible parking lot

Attributes self-reported on the business’s public profile.

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