Animal hospital · Phoenix, AZ
Deer Creek Animal Hospital & Pet Resort
★★★★½ 4.5 from 711 Google reviews · #38 of 46 in Phoenix by score
VeterinaryBoardingGroomingVeterinary practice
9.0DogDnB Score
What Deer Creek Animal Hospital & Pet Resort publishes
We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.
11 of 27 policies published
Website checked 2026-09-07. 16 not stated on the site.Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“All our dog daycare participants must be up to date on Distemper Parvo, Rabies and Bordetella vaccinations. They must also be spayed or neutered if they are over 6 months old.”www.deercreekah.net/services/daycare/
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterRequired for group play only from 6 months
Their words
“All our dog daycare participants must be up to date on Distemper Parvo, Rabies and Bordetella vaccinations. They must also be spayed or neutered if they are over 6 months old.”www.deercreekah.net/services/daycare/
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Operations
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelOpen play with enforced rest
Their words
“We prioritize safety and well-being by following the highest safety protocols, like enforcing mandatory rest time to prevent injuries”www.deercreekah.net/services/daycare/
Groups separated bySize and temperament
Their words
“our trained staff monitors and facilitates interactions with playgroups crafted on size and temperament, promoting a friendly and comfortable atmosphere for pets of all shapes and sizes.”www.deercreekah.net/services/daycare/
Time out of the kennel3x daily potty breaks plus playtime options
Their words
“All boarding reservations include 3 daily potty breaks, room service, bed and blanket, and customizable playtime options.”www.deercreekah.net/services/boarding/dog-boarding/
Solo care for dogs who skip group playOffered
Their words
“Dogs participate in group activities, go outside to play multiple times a day, and receive one-on-one interaction with staff members.”www.deercreekah.net/services/boarding/dog-boarding/
HousingRun
Their words
“The canine resort features spacious, climate controlled runs, multiple outings daily in cabana area.”www.deercreekah.net/services/boarding/dog-boarding/
Outdoor accessYard
Their words
“Guests love romping with friends in the full acre grass backyard!”www.deercreekah.net/services/boarding/dog-boarding/
CapacityNot published on their website
Climate controlClimate-controlled
Their words
“The canine resort features spacious, climate controlled runs, multiple outings daily in cabana area.”www.deercreekah.net/services/boarding/dog-boarding/
Live cameras for ownersNot published on their website
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationYes, for a fee
Their words
“For all patients needing medications while here, a $2.82 fee will apply each time medication is given.”www.deercreekah.net/pricing/prices/
FeedingOwner's food encouraged
Their words
“We encourage pet parents to provide their own dog food to avoid a disruption in your pup’s diet, however, we can provide our own Hills Science Diet for a $5.13 daily charge.”www.deercreekah.net/services/boarding/dog-boarding/
AvailabilityNot published on their website
Online bookingNot published on their website
Read from the facility’s public website, 2026-09-07. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.
What reviewers mention
grooming ×50dog boarding ×26day care ×15comforting atmosphere ×10euthanasia ×6clean facility ×5teeth cleaning ×5dog injury ×2
Topics extracted from public review text, with mention counts.
Rating breakdown
81% of reviewers gave 5 stars; 11% gave 1–2 stars.
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomAppointment requiredAppointments recommended
Attributes self-reported on the business’s public profile.