Pet boarding service · Kissimmee, FL

Bass Pet Resort & Spa

★★★★½ 4.7 from 1,319 Google reviews · #18 of 60 in Orlando by score

BoardingDaycareTrainingGroomingPet sittingDedicated facility

9.4DogDnB Score

About

Bass Pet Resort & Spa is an award-winning pet care facility located on a beautiful 5-acre facility in Kissimmee, FL. Our goal is to provide all guests with the love, attention and passion that we have for our own animals.

Description from the business’s public profile.

What Bass Pet Resort & Spa publishes

We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.

9 of 27 policies published
Website checked 2026-09-08. 18 not stated on the site.
Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
All dogs older than 6 months who want to join group play are required to be spayed or neutered. Rabies, Distemper, and Bordetella Vaccines are required for all dogs.www.basspetresort.com/services/boarding/dog-boarding/
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterRequired for group play only from 6 months
Their words
All dogs older than 6 months who want to join group play are required to be spayed or neutered. Rabies, Distemper, and Bordetella Vaccines are required for all dogs.www.basspetresort.com/services/boarding/dog-boarding/
Temperament evaluationRequired before a first stay
Their words
Upon completing their first day, your pet will be ready to join us for regular services! Please set aside an extra 10 minutes for the First Day Check-In, and ensure you send over vaccination records before drop-off.www.basspetresort.com/services/daycare/
Vaccination recordsProof checked, not taken on word
Their words
Please set aside an extra 10 minutes for the First Day Check-In, and ensure you send over vaccination records before drop-off.www.basspetresort.com/services/daycare/
Operations
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated bySize
Their words
● Safe play for all dogs – separate playgroups for small dogs and large dogswww.basspetresort.com/services/daycare/
Time out of the kennelNot published on their website
Solo care for dogs who skip group playOffered
Their words
● Individual play available for non-social or older dogs (check out packages below)www.basspetresort.com/services/daycare/
HousingKennel — mentioned in 31 reviews
Outdoor accessYard and pool
Their words
● Play yards equipped with dog-safe toys, splash pools, sprinklers, natural shade, and real lawn to keep your dog entertained, comfortable and cleanwww.basspetresort.com/services/daycare/
CapacityNot published on their website
Climate controlClimate-controlled
Their words
We continuously monitor your dog throughout their stay, ensure all rooms are climate-controlled year-round, complete daily housekeeping services, and serve three meals a day with fresh purified water.www.basspetresort.com/services/boarding/dog-boarding/
Live cameras for ownersNot published on their website
Photo / report-card updatesYes — mentioned in 17 reviews
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingYes
Their words
Book anytime, manage appointments, and earn rewards - all in one convenient place connected to our Pet Resort. Book Nowwww.basspetresort.com/?utm_source=gmb&utm_medium=Yext&cp=4078636673&y_source=1_MTU3OTA0NzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Read from the facility’s public website, 2026-09-08. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.

What reviewers mention

kennel ×31pet resort ×26daily report cards ×17nail trim ×6dog play ×6rescue dog care ×5dog socialization ×5dog bath ×3

Topics extracted from public review text, with mention counts.

Rating breakdown

51,138
489
323
217
152

86% of reviewers gave 5 stars; 5% gave 1–2 stars.

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lot

Attributes self-reported on the business’s public profile.

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