Pet boarding service · Nashville, TN
Pet Resorts of America
★★★★½ 4.7 from 268 Google reviews · #21 of 49 in Nashville by score
BoardingCat boardingDaycareGroomingDedicated facility
9.4DogDnB Score
About
Nashville’s Home For Dog & Cat Boarding, Daycare & Bathing A trusted home-away-from-home for Nashville pets since 2001. Pet Resorts of America is a locally owned dog and cat boarding, bathing, and daycare facility in West Nashville. Our trained pet care team keeps your pets soothed, safe, and having fun while you’re away.
Description from the business’s public profile.
What Pet Resorts of America publishes
We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.
18 of 27 policies published
Website checked 2026-09-07. 9 not stated on the site.Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“Proof of the following vaccinations is required prior to your first visit: For dogs: Rabies, Parvo, Distemper, and Bordetella.”www.petresortsofamerica.com/dog-cat-boarding
Bordetella lead time7 days before arrival
Their words
“If these are first time vaccinations or if the vaccinations have lapsed more than a month, we require the newly administered vaccinations be given a minimum of 7 days prior to arrival.”www.petresortsofamerica.com/services
Fecal / parasite testNot published on their website
Spay / neuterRequired for group play only from 6 months
Their words
“Dogs do not need to be spayed/neutered to board. However, dogs over 6 months must be spayed/neutered to participate in group play/daycare (unless under 6 months).”www.petresortsofamerica.com/dog-cat-boarding
Temperament evaluationRequired for some dogs
Their words
“Evaluation required for first-time daycare (call our front desk to schedule) Evaluation Day: $20 (with $18 credited toward a 10- or 20-day pass if your dog passes)”www.petresortsofamerica.com/services
Vaccination recordsProof checked, not taken on word
Their words
“We will need proof of vaccinations from your veterinarian before we can allow your pet to be boarded, groomed or to visit daycare.”www.petresortsofamerica.com/services
Operations
Staff on site overnightNo — nobody is on site overnight
Their words
“Is someone on-site 24/7? Our animal care team is on-site 7 days a week from 6:45 AM to 6 PM. After hours, the property is protected with 24-hour security surveillance.”www.petresortsofamerica.com/dog-cat-boarding
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelAll-day open play
Their words
“Our “play all day” boarding dogs go over to join in the group after breakfast and return to the comfort of their den just in time for supper and evening walks.”www.petresortsofamerica.com/services
Groups separated bySize and temperament
Their words
“Guests are grouped by size and temperament, and we monitor groups continuously throughout the day.”www.petresortsofamerica.com/dog-daycare
Time out of the kennel2x daily walks
Their words
“Dogs receive two walks per day and a comfy cot; cats get cozy bedding; bowls and fresh water are provided, along with report cards and attentive staff.”www.petresortsofamerica.com/dog-cat-boarding
Solo care for dogs who skip group playOffered
Their words
“We can offer alternatives like private play, extra walks, or private pool time instead.”www.petresortsofamerica.com/dog-cat-boarding
HousingSuite
Their words
“Dogs stay in indoor suites with connected private outdoor patios (weather permitting), plus a consistent routine and personalized care”www.petresortsofamerica.com/dog-cat-boarding
Outdoor accessPatio and yard
Their words
“Dogs stay in indoor suites with connected private outdoor patios (weather permitting), plus a consistent routine and personalized care”www.petresortsofamerica.com/dog-cat-boarding
CapacityNot published on their website
Climate controlClimate-controlled
Their words
“Accommodations are heated and cooled year-round, and temperatures are monitored closely.”www.petresortsofamerica.com/dog-cat-boarding
Live cameras for ownersNot published on their website
Photo / report-card updatesYes
Their words
“Daily report cards let you know how your pet did. First-time weekday photos for new boarding guests.”www.petresortsofamerica.com/dog-cat-boarding
ToursWalk-in tours welcome
Their words
“Can I tour your facility? Absolutely. Tours are welcome during normal business hours. Stop by and we’ll show you around.”www.petresortsofamerica.com/dog-cat-boarding
Injury / fight policyPublished
Their words
“If there’s an issue, we contact you first—then your emergency contact if ever needed. In an emergency, we can transport your pet to your veterinarian (within 25 miles) or to an emergency clinic after hours.”www.petresortsofamerica.com/dog-cat-boarding
Veterinary accessNo veterinarian on staff
Their words
“Since we do not have a veterinarian on staff at Pet Resorts, we require that your pet not have any open wounds, sutures or stitches and the animal must be cleared by your veterinarian in writing following any medical treatment.”www.petresortsofamerica.com/services
Administers medicationNot published on their website
FeedingNo raw diets
Their words
“Glass, raw food, beds with stuffing, crates, large blankets, and additional select items are prohibited for safety reasons.”www.petresortsofamerica.com/dog-cat-boarding
AvailabilityNot published on their website
Online bookingNot published on their website
Read from the facility’s public website, 2026-09-07. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.
What reviewers mention
kind staff ×19groomer ×14tours ×12day boarding ×8terrier ×5senior dog care ×4fair pricing ×4tired pups ×2
Topics extracted from public review text, with mention counts.
Rating breakdown
85% of reviewers gave 5 stars; 7% gave 1–2 stars.
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lotFree parking lotOn-site parking
Attributes self-reported on the business’s public profile.