Pet sitter · Webster, TX

The Pet Palace

★★★★½ 4.7 from 386 Google reviews · #27 of 79 in Houston by score

Pet sittingBoardingGroomingTrainingDedicated facility

9.4DogDnB Score

What The Pet Palace publishes

We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.

8 of 27 policies published
Website checked 2026-09-08. 19 not stated on the site.
Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza, leptospirosis
Their words
“Dogs are required to have the following vaccines: distemper, rabies, influenza, leptospirosis, and bordetella (every 6 months)”www.thepetpalace.net/services/boarding/dog-boarding/
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsProof checked, not taken on word
Their words
“Vaccination Records and the Pet Palace Guest Profile are required prior to admittance.”www.thepetpalace.net/about-us/new-guests/
Operations
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of the kennelNot published on their website
Solo care for dogs who skip group playOffered
Their words
“Individual Playtime Cuddle and Storytime Birthday and Gotcha Day Party Brain Games Puppy postcard Additional Potty Walks Swimming Shuttle Service”www.thepetpalace.net/services/boarding/dog-boarding/
HousingSuite
Their words
“● Raised beds ... ● Climate controlled suite”www.thepetpalace.net/services/boarding/dog-boarding/
Outdoor accessYard and pool
Their words
“From pool wading to exercising off-leash in the play yards, they are sure to come home relaxed content.”www.thepetpalace.net/services/daycare/
CapacityNot published on their website
Climate controlClimate-controlled
Their words
“● Soothing music ... ● Climate controlled suite”www.thepetpalace.net/services/boarding/dog-boarding/
Live cameras for ownersNot published on their website
Photo / report-card updatesPaid add-on
Their words
“Individual Playtime Cuddle and Storytime Birthday and Gotcha Day Party Brain Games Puppy postcard Additional Potty Walks Swimming Shuttle Service”www.thepetpalace.net/services/boarding/dog-boarding/
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingYes
Their words
“Book your pet s reservation today! Book Online Call Us”www.thepetpalace.net/services/boarding/dog-boarding/

Read from the facility’s public website, 2026-09-08. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.

What reviewers mention

friendly staff ×92grooming ×40caring staff ×37daycare ×32dog boarding ×27kennel ×9dog happiness ×9group play area ×4

Topics extracted from public review text, with mention counts.

Rating breakdown

5★333
4★23
3★9
2★5
1★16

86% of reviewers gave 5 stars; 5% gave 1–2 stars.

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotFree parking lotPaid parking lot

Attributes self-reported on the business’s public profile.

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