Dog day care center · Austin, TX

Pups & Pals Pet Lounge

★★★★★ 4.9 from 320 Google reviews · #3 of 94 in Austin by score

DaycareBoardingDedicated facility

9.8DogDnB Score

What Pups & Pals Pet Lounge publishes

We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.

5 of 27 policies published
Website checked 2026-08-03. 22 not stated on the site.
Admission requirements
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Temperament evaluationNot published on their website
Vaccination recordsNot published on their website
Operations
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of the kennelNot published on their website
Solo care for dogs who skip group playOffered
Their words
“We will observe their play style and introduce them to other dogs in small groups or one-on-one as to not overwhelm your pup”www.pupsandpalspetlounge.com/
HousingSuite
Their words
“Private Suites The Private Suites are a lodging option for an upgraded and more luxurious stay for your pup”www.pupsandpalspetlounge.com/
Outdoor accessYard — mentioned in 3 reviews
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Photo / report-card updatesYes
Their words
“we send you an email with pictures of your best friend playing with new friends and a report card to let you know how they are doing!”www.pupsandpalspetlounge.com/
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityWaitlist
Their words
“we were at full capacity every day. We were waitlisting our existing pack daily, so we decided to close enrollment and started a formal waitlist, initially quoting 3-6 months for new clients.”www.pupsandpalspetlounge.com/meetourfounder
Online bookingYes
Their words
“OVERNIGHT LODGING Our Online Booking Process is Simple and Easy! Book Now!”www.pupsandpalspetlounge.com/

Read from the facility’s public website, 2026-08-03. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.

What reviewers mention

daily picture updates ×15nice team ×10south park location ×8tired dogs ×7happy and bubbly staff ×4outdoor play area ×3anxious dogs ×3quick response ×3

Topics extracted from public review text, with mention counts.

Rating breakdown

5★311
4★3
3★1
2★0
1★5

97% of reviewers gave 5 stars; 2% gave 1–2 stars.

Amenities & details

Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomGender-neutral restroomLGBTQ+ friendlyTransgender safespaceFree parking lotOn-site parking

Attributes self-reported on the business’s public profile.

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