Pet boarding service · Del Valle, TX
Bark & Zoom
★★★★½ 4.5 from 324 Google reviews · #76 of 94 in Austin by score
BoardingOpen 24 hoursDedicated facility
9.0DogDnB Score
What Bark & Zoom publishes
We read this facility’s own website for the policies owners ask about before booking. Each published policy carries the sentence it came from; each blank one is a fact about the website, not a verdict on the facility.
9 of 27 policies published
Website checked 2026-08-03. 18 not stated on the site.Admission requirements
Vaccinations requiredRequired: rabies, DHPP, Bordetella, canine influenza · Not mentioned: leptospirosis
Their words
“For dogs, we require Distemper, Parvo (aka DHPP or DA2P), Rabies, Bordetella, and Canine Influenza (H3N2).”www.barkandzoom.com/
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterRequired from 10 months
Their words
“We require that all dogs over the age of 10 months and all cats over the age of 6 months be spayed or neutered.”www.barkandzoom.com/
Temperament evaluationRequired before a first stay
Their words
“Evaluation Day No Charge One day of play and evaluation prior to boarding to get to know your dog. For first-time clients only.”www.barkandzoom.com/
Vaccination recordsProof checked, not taken on word
Their words
“Submit your pet's vaccination records”www.barkandzoom.com/
Operations
Staff on site overnightYes — a person is on site
Their words
“we have experienced staff on premises all day AND all night. The overnight staff conducts multiple nightly walkthroughs to ensure everyone is sleeping healthily and soundly, and give extra potty breaks to those that need it.”www.barkandzoom.com/
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Groups separated byNot published on their website
Time out of the kennelNot published on their website
Solo care for dogs who skip group playNot published on their website
HousingSuite
Their words
“If you select the Elite Suite, your dog will enjoy the comforts of a fully furnished luxury suite, with streaming TV service and a webcam”www.barkandzoom.com/
Outdoor accessYard and pool
Their words
“Indoor and outdoor play yards. Pet swimming pool. Luxury dog boarding suites”www.barkandzoom.com/
CapacityNot published on their website
Climate controlClimate-controlled
Their words
“After the pups finish sleeping soundly through the night in our climate-controlled facility, our morning Kennel Technicians arrive at 6:00am”www.barkandzoom.com/
Live cameras for ownersYes
Their words
“The Luxury Suite features a kuranda bed and a 24/7 webcam so that you can check on your dog anytime from an app on your phone.”www.barkandzoom.com/
Photo / report-card updatesNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
Administers medicationNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Read from the facility’s public website, 2026-08-03. Policies change — confirm anything that matters when you book. “Reviewers” marks a fact customers describe that the operator does not state; it is weaker evidence and never counted as published. Method on the methodology page.
What reviewers mention
airport shuttle ×8webcam ×6dedicated staff ×6cuddle time ×4camera access ×3airport pickup ×3dog evaluation ×2special needs dog care ×2
Topics extracted from public review text, with mention counts.
Rating breakdown
81% of reviewers gave 5 stars; 9% gave 1–2 stars.
Amenities & details
Onsite servicesWheelchair accessible entranceWheelchair accessible parking lotFree parking lotPaid parking lot
Attributes self-reported on the business’s public profile.